What is a default shipping address?

You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.

What is a default credit card?

You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.

Can I have more than one billing address?

No. You cannot have more than one billing address.

Can I have more than one shipping address?

Yes. You can specify as many shipping addresses as you want.

If you live in Canada, the sales tax levied on a customer depends on the tax jurisdiction he comes under.

How do I check the status of my order?

Please email Orders@NationalSourceAV.com or call 888-476-9923 and have your PO number ready.

How do I cancel an order?

To cancel an order, you must contact our customer service executive either by email or through telephone and they will give you further information.

What are the benefits of being a dealer?

As a registered customer, you become entitled to special discount schemes and promotional pricing offers.

Can I place an order without registering my account?

Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time.

What should I do if I forget my password to the DealerZone?

If you are a registered user and have forgotten your password, please email DealerZone@NationalSourceAV.com to have a new password assigned to your login.

Our Returns Policy

Our returns policy is specified in the Terms of Sale.

Tracking your order

For inquiries on the status of your order, please call 888-476-9923 or email Orders@NationalSourceAV.com and have your PO number ready. To track the shipment, you must go to the web site of the shipping carrier.


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